What should you do if a heart rate monitor malfunctions during a class?

When a heart rate monitor malfunctions during a class, it is essential to take a comprehensive approach to resolve the issue. The appropriate course of action includes replacing the monitor if it's defective, informing members so they are aware of any potential inaccuracies and can adjust their workout expectations accordingly, and checking all connections and settings to determine if the issue can be resolved without replacing the device.

Each step is important in maintaining the quality of the class experience and ensuring that members continue to receive accurate feedback on their workouts. By addressing the malfunction thoroughly, you maintain trust with the members and help them stay motivated throughout the class. Taking these actions collectively enhances overall member satisfaction and safety during their workouts.